Property

Property Solutions

MSSC and Talens Contact Centre Properties have closely aligned our offerings to provide Property Developers and Tenants in the BPO and Contact Centre Industry a differentiated solution with a Unique Selling Proposition. Jointly we offer the following Property related Services and Solutions on a one-stop turnkey basis:

Consulting services in terms of market research, case studies and green practices;
A portfolio of Contact Centre ready Buildings and/or Office Space for Sale and To Let;
Identification and acquisition of suitable locations and sites, with special reference to:

Availability of and competition for a suitable labour pool;
Advantages of uninterrupted telecommunication services;
Access and transport.

Licensing of properties and negotiations with public authorities;
Sourcing of the required skills for design, construct and the selection and installation of equipment;
Provision of the required infrastructure and peripheral support services;
Sourcing of managerial, operational and maintenance manpower;
Building Management, Maintenance and Administration Systems and Services;
Tenant Installation Services;
Quantity Surveying and Costing for tenant installation services and retrofits;
Customisation of property in terms of design, layout, fit-out and maintenance relating to IT Infrastructure and Contact Centre Operations;
Design, implementation and Management of Gated Estates – Triple-Play and Quadruple-Play;
Manage the supply, maintenance, support and operations of Security Systems including:

Building Management Systems (BMS);
Access Control and Time & Attendance Systems;
Cabling Alerts and Alarms;
Specialised Fire Protection;
CCTV Surveillance:
Parking Management;
Asset Management & Control;
Critical Power Control;
Integrated Green Practice Control.

Management of Teleconferencing facilities, meeting rooms and training facilities;
Manage the provision and administration of office related services such as:

Office Cleaning Services;
Indoor pot plant care;
Replenishment of food, vending machines and water for dispensers.