Property Solutions
MSSC and Talens Contact Centre Properties have closely aligned our offerings to provide Property Developers and Tenants in the BPO and Contact Centre Industry a differentiated solution with a Unique Selling Proposition. Jointly we offer the following Property related Services and Solutions on a one-stop turnkey basis:
- Consulting services in terms of market research, case studies and green practices;
- A portfolio of Contact Centre ready Buildings and/or Office Space for Sale and To Let;
- Identification and acquisition of suitable locations and sites, with special reference to:
- Availability of and competition for a suitable labour pool;
- Advantages of uninterrupted telecommunication services;
- Access and transport.
- Licensing of properties and negotiations with public authorities;
- Sourcing of the required skills for design, construct and the selection and installation of equipment;
- Provision of the required infrastructure and peripheral support services;
- Sourcing of managerial, operational and maintenance manpower;
- Building Management, Maintenance and Administration Systems and Services;
- Tenant Installation Services;
- Quantity Surveying and Costing for tenant installation services and retrofits;
- Customisation of property in terms of design, layout, fit-out and maintenance relating to IT Infrastructure and Contact Centre Operations;
- Design, implementation and Management of Gated Estates – Triple-Play and Quadruple-Play;
- Manage the supply, maintenance, support and operations of Security Systems including:
- Building Management Systems (BMS);
- Access Control and Time & Attendance Systems;
- Cabling Alerts and Alarms;
- Specialised Fire Protection;
- CCTV Surveillance:
- Parking Management;
- Asset Management & Control;
- Critical Power Control;
- Integrated Green Practice Control.
- Management of Teleconferencing facilities, meeting rooms and training facilities;
- Manage the provision and administration of office related services such as:
- Office Cleaning Services;
- Indoor pot plant care;
- Replenishment of food, vending machines and water for dispensers.
