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Welcome to the Managed Shared Services Centre




Our VALUE CREATION MODEL allows you to OFFSHORE with CONFIDENCE and it ENABLES :

Speedy Time to Market - Flexible Options and Choices - Service Excellence - Reduced TCO - Continuous Improvement - Agility to Change




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Our focus is to attract contact centre operators in the international BPO markets from India, UK, Europe, USA and the Benelux countries, to offshore their contact centre operations to South Africa.  Our unique value proposition allows our clients to offshore with confidence, and our value creation business model enables expeditious time to market, flexible options and choices, service excellence, reduced total cost of ownership, continuous improvement and importantly agility to change.  All of these are achieved through our shared services practice that leverages benefit drivers such as standardisation, virtualisation, consolidation, cost avoidance and volume discount.

 

These benefits are maximised by the development of BPO nodes in mixed use precincts that accommodate contact centres, data-centres, and a host of ICT-related incubator facilities supported by convenience retail and residential dwellings. This combined with our converged contact centre solutions provides for a world-class BPO&O operation.

 

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Visual International Property Developers appointed the MSSC as preferential service provider for the managed shared services required at Stellendale Park.  In order to provide a wide range of turnkey solutions to the BPO and Contact Centre Industry, we form strategic alliances with best in class service providers that specialise in Contact Centre property, human resource services, training, technology and telephony services. For more information on Stellendale please visit www.stellendalepark.co.za

 

 
 
 
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